Privacy statement

When visiting this website, we may collect data from you. Security and privacy are very important to us. We are happy to explain what we do with your data and how we protect it. We also tell you what our cookie policy entails. To ensure the best possible user experience, we recommend accepting all cookies.

Do you have any questions or concerns? Please fill out our contact form.

This is the privacy statement of Inter-Tyre B.V. This website is owned by Inter-Tyre B.V. (hereinafter “Inter-Tyre”), located in Moerdijk at Distriboulevard 25. Inter-Tyre processes the personal data we obtain from you in accordance with the General Data Protection Regulation (GDRP) and is responsible for the processing described in this privacy statement.

This privacy statement applies to all personal data that Inter-Tyre processes from anyone who has had contact with us, such as (website) visitors, customers and business contacts. Personal data includes any information that can be traced back to an individual. Examples include a name, (e-mail) address or place of residence, but also an order history or surfing habits. We obtain this data from you when you visit our website, create an account and enter certain data or when you contact Inter-Tyre.

This privacy statement describes the different ways in which Inter-Tyre collects data and the purposes for which data may be used. Inter-Tyre continues to develop and optimize its services. As a result, this privacy statement may be amended from time to time. Inter-Tyre therefore advises you to read the privacy statement regularly. This will keep you well informed.

Purposes of data processing

We process your personal data for the following purposes:

  • Providing access to the website;
    To use the functionalities on our website;
  • To contact you if you have requested this;
  • To manage client relationships and communicate about our services or products you purchase, and similar services and products;
  • To do marketing activities for the purpose of our services, such as sending you a newsletter (see the heading ‘Newsletter’).

We appreciate the trust you place in us and will make every effort to protect your personal information.

Using this website

When you visit the website, we collect certain information from you through the use of cookies. Cookies are small pieces of information that your browser stores on your computer. This website uses the following cookies:

  • Necessary cookies which are crucial for the basic functions of the website. Without these cookies the website does not work as intended;
  • Functional cookies which enable all functionalities of the website (technical or functional cookies);
  • Analytical cookies to analyze the use of the website in order to improve it;
  • Performance cookies which used to understand and analyze the main performance indexes of the website, helping to deliver a better user experience for visitors;
  • Advertising cookies which are used to deliver personalized ads to visitors based on the pages previously visited.

You can choose to enable or disable some or all of these cookies, but disabling certain cookies may affect your browsing experience.

Other

Finally, Inter-Tyre stores information (including your IP address) for the purpose of compiling usage statistics and for website security. We use the services of third parties to process your data in accordance with this privacy statement. These include service providers, partners and consultants who provide us with a service, cooperate with us in certain business activities, advise us or work with other business parties.

These third parties hereby act as processors for Inter-Tyre. Inter-Tyre ensures that these parties provide sufficient guarantees with regard to technical and organizational security measures. Third parties who act as processors for Inter-Tyre have concluded a processing agreement with Inter-Tyre which stipulates, among other things, that they will only process your data on behalf of Inter-Tyre.

Security

Inter-Tyre has taken appropriate technical and organizational measures to protect your data against loss or improper processing. For example, a firewall and encryption measures are used to prevent access to data by unauthorized third parties.

User data is stored in locations that are both physically and technically secure. It is also logged who has accessed the user data. Only a select group of employees have access to customer data based on their job profile. Those employees who have access to the customer data are trained and instructed in advance how to handle this data and are bound by a duty of confidentiality.

Transfer of business

In the future, one or more parts or assets of Inter-Tyre may be transferred to a third party or Inter-Tyre may merge with a third party. In that case, your personal data may also be transferred to this third party. Inter-Tyre will inform you in such a case.

Third party websites

Our website may contain hyperlinks to third-party websites. Inter-Tyre has no control over linked third-party websites. Therefore, a different privacy statement may apply to the use of these third-party websites. This privacy statement only relates to personal data obtained by Inter-Tyre. Inter-Tyre does not accept any responsibility or liability for (the operation and/or content of) third-party websites.

Retention periods

Inter-Tyre retains personal data in accordance with the law no longer than necessary in a form which permits identification of the data subject, that is necessary for the fulfilment of the purposes for which they were collected or are subsequently processed. By law, we must keep data related to your order for seven years.

Right to information

You have the right to a comprehensible explanation of how we handle your personal data and what rights you can exercise in that regard. In this privacy statement we have therefore explained what data we collect from you and how we handle it.

Right of inspection and correction

If you want to know what personal data we have recorded about you or if you want to change or delete data that you cannot change through your Inter-Tyre account, you can contact us through our customer service.

If you do not agree with the way we process your personal data, you can ask us to make changes. This is possible, for example, for the data we use for direct marketing. For example, you can ask us to stop using your data for personalized recommendations on the website. This right also applies to other data we use about you. For example, you can choose that we forget and continue to forget data about your surfing and search behavior.

Furthermore, you can withdraw your consent to the use of your data in whole or in part at any time.

Right to data portability

You have the right to receive information you have given us, such as your name, (e-mail) address and order history, in a machine-readable format, so that you can keep this information in a database. If you wish to exercise this right, please contact our customer service department.

Right to limitation

You can also ask us to restrict the processing of your data. This means that we may keep your data but not use it. If you wish to exercise this right, please contact our customer service.

Right to be forgotten/request to delete account

If you wish, you can ask us to delete any data we have on you. If you ask us to delete your account, we will delete the data that can be traced back to you. The data that we must or may retain by law, we will keep. You can arrange this through our customer service.

Right to file a complaint

If you do not agree with the way we handle your data, you can complain to us about it. If you have a complaint, we prefer to resolve it with you ourselves. You can contact our customer service. But you also have the right to file a complaint with our complaints officer. You can do this by emailing info@inter-tyre.nl. Finally, you can turn with your complaint to the Personal Data Authority.

Contact details

Should you have further questions and/or comments after reading our privacy and cookie statement, please contact us using the contact information below.